Shipping & Returns

Shipping
All prices are without shipping. The shipping costs vary from the amount you order and the carrier you choose. The possible shipping options and prices will be posted while you go through the shopping procedure. We usually ship with UPS or German Post/DHL. UPS is usually faster and offers tracking service. Post/DHL is slower and offers no tracking service.

For international shipments, Post/DHL is usually cheaper than UPS. But if you like to order several units, UPS might be the better choice though, because the UPS rate gets cheaper the more we send. Fees for individual shipments by Post/DHL just accumulate. The weight limit per UPS Box is 30Kg and per Post/DHL Box is 20Kg. There is no weight limit on a UPS consignment (several boxes). If you need further consultation on shipping service, please don't hesitate to contact us. We can only ship to street addresses – no Post boxes.

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